Life is complicated. Business is complicated. Crises are complicated. Crisis communications, however, should be simple. Why? Because they are most effective when simple and straightforward: this allows people to understand Read More
I took this picture of my daughter, Nina, yesterday. No filters, no editing. Certainly there are some photographic flaws. But viewed broadly, it’s a simple and beautiful photo: girl, paddleboard, Read More
Idle words, idle silence — neither have any place in crisis communications and reputation management. Every word and every silence must serve a purpose. We are often asked by clients: Read More
Bettison will present a continuing legal education seminar focused on the hot topic of crisis communications and social media and how to effectively manage clients’ crises in the digital age. Read More
When to call, and the advantages of doing so. Has your organization been faced with a serious problem that threatens the organizational reputation and its many important relationships? Any number Read More