Crisis communications often involves “irascible” temperaments
Irascible /iˈrasəb(ə)l/ adj; 1. easily provoked to anger; very irritable: an irascible old man. 2. characterized or produced by anger: an irascible response. (Source: Webster’s New Universal Unabridged Dictionary)
Etymology: from Late Latin irāscibilis, equivalent to Latin irasc, equivalent to Latin irāsc- (the stem of irāsci to grow angry).
Date first recorded in English: 1350-1400
“He who gets the better of an irascible temperament conquers his worst enemy.”
Publilius Syrus: 85 B.C. — 43 B.C.
Crisis moments involve intense emotions, including stress, grief and anger. An “irascible temperament” is not uncommon and to be expected. Yet, in managing through a crisis, it’s important to stay grounded in logic, pragmatism and proactive problem-solving. Irascibility is reactive. When actions are taken in a reactive stance, they can yield less favorable results, compared to an intentional, forward-looking strategy.