A recent Associated Press story covering a rash of obscenities uttered by East Coast politicians caught my attention because the swearing was deliberate and spoken in public, G-rated settings. Our Read More
Shifting from blame and denial to communication and candor is what the Massachusetts Medical Society and six health care organizations announced is the focus of a major initiative to improve Read More
As one of the most widely read books by CEOs, Stephen M.R. Covey’s The Speed of Trust is a timeless and powerful analysis of the cost – essentially, the tax – to business, Read More
When an organization faces a challenging situation, instinct may kick in to be very tight-lipped about what’s happening. While this would seem a reasonable action to protect reputation, it can Read More