Crisis Communications: Is honesty the best policy?
When it comes to talking about tough issues, is honesty the best policy? At BETTISON, we say “Absolutely, yes.” But do you need to lay it all out on the Read More
When it comes to talking about tough issues, is honesty the best policy? At BETTISON, we say “Absolutely, yes.” But do you need to lay it all out on the Read More
During any social media crisis, the long-held tenets of traditional crisis management still apply. The central question is always this: How does this affect the sympathies and frailties of us as Read More
Stacy served as a guest lecturer at Hamline University School of Law’s Health Care Compliance Skills course on April 7, 2014. She presented “Critical Strategies — Health Care Crisis Communications Read More
For many years, Great Clips CEO Rhoda Olsen followed the business advice of her big sister, a successful, trail blazing, whip-smart lawyer in New York City: Don’t wear pants, don’t Read More
In Spring 2013 I presented two continuing legal education courses entitled “PR Disasters — Lessons for the Business Lawyer”. We covered case studies that analyzed the unfortunate mistakes and misguided Read More
Reputation Rules. There are three (3) elements to reputation that are impacted in any business or organizational crisis (this applies equally so to personal and professional reputations of individuals as Read More
Our next presentation is sure to be a great one, involving reporters, PR disasters and lawyers. Along side the veteran journalist John Welbes of the Pioneer Press, we will present Read More
The shadows of the cycling scandal continue to loom. Three days ago, the International Cycling Union (UCI) appointed a three-member panel to investigate and report by June what role the Read More