Impeccable Words — Even When the Gloves Come Off
This rule, or “agreement,” is set out in The Four Agreements by Don Miguel Ruiz, a small but mighty book. What does this mean? And what to do when others aren’t impeccable with their Read More
This rule, or “agreement,” is set out in The Four Agreements by Don Miguel Ruiz, a small but mighty book. What does this mean? And what to do when others aren’t impeccable with their Read More
This little book by Miguel Ruiz is a must-read and re-read for anyone looking to improve how they feel about themselves and others, cope with difficult situations, and be happy Read More
Idle words, idle silence — neither have any place in crisis communications and reputation management. Every word and every silence must serve a purpose. We are often asked by clients: Read More
Life is complicated. Business is complicated. Crises are complicated. Communications are most effective when people REALLY FEEL the words. This requires simplicity for two reasons: People understand simple ideas. If Read More
There have been some pretty wild news stories from the Donald Trump White House. Recent reputation-harming statements from public relations representatives Sarah Huckabee Sanders and Raj Shah make one wonder: Read More
Stacy Bettison was quoted by Bloomberg Law concerning the United Auto Worker’s move to elect a new president in the wake of a federal criminal investigation and recent high-profile failed campaigns. Read More
No one likes to plan for them, but crises are a fact of life. Mistakes are made. Accidents happen. In almost industry, the worse case scenario crisis involves the loss Read More
Bettison will present a continuing legal education seminar focused on the hot topic of crisis communications and social media and how to effectively manage clients’ crises in the digital age. Read More